At Foundation Systems of Michigan, we take pride in our work and it shows through the numerous testimonials our customers have given us.
BASEMENT WATERPROOFING/FOUNDATION REPAIR TESTIMONIALS
"Very knowledgeable! I learned a lot. Very rough finish on the new cement."
Ray Schneider
Plymouth, MI
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"Steve was excellent. [Met] with 3 board member[s] and excellent everything."
Littlestone Manor
St. Clair Shores, MI
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"Very quick to respond. Was very informative. Was able to answer all my questions. The appointment was made while Josh was here instead of having someone call later. I thought that was a nice touch. I didn't actually watch them do the work so I don't know if they did everything Josh said they would do, but somethings they said that they didn't need to do. I was satisfied with the work that was done. I thought that Josh did a good job selling me on what would be done."
Linda Bradford
Howell, MI
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"Very Prompt. Timely & follow up questions handled expediently."
St. Albert the Great Church
Dearborn Hts., MI
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"Prompt call recieved after internet inquiry. Efficient appoiontment process. Right on time! Very informative and knowledgeable. Never felt pressured. Date and time for work to be completed was set in minutes. Courteous, Knowledgeable. Very Cautious not to track dirt in house. Cleaned up completely at completion. Couldn't be happier!"
Jerry Hartley
Troy, MI
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"Steve was very knowledgeable & explained everything very clearly. Job was scheduled & completed in promised time. Crew was very efficient & completed job & cleaned up. Had a problem with ground water after installation & problem was addressed immediately."
Eugene Stankiewicz
Gibraltar, MI
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"Very thorough with full explanation of the job to be done. Great job, great work crew, kept everything clean. Thank you again for a great job."
Traynoff
Canton, MI
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"Used you primarily because of Glen Haege recommendation. Tell him thanks!"
Fred Ligi
Warren, MI
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"The guys worked very hard and fast."
Tom Figa
Clio, MI
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"Steve Ray was excellent from start to finish. Very, very pleased with my experience."
C.E. Dimon, MD
Novi, MI
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"Quick response to email. Very accomodating!"
Laura Shepard
Chesterfield, MI
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"Everything was excellent from start to finish!"
Jim Beland & Laura Mertz
Rodgers City, MI
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"Went out of his way to get pictures of crawl space for me before a commitment to purchase encapsulation. Very Organized."
Gladys Garten
Macomb, MI
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"Steve is extremely knowledgable and personable. No high pressure. Worked well in my schedule. With a few minor problems (Steve even came over to inspect while he was on vacation), all were taken care of promptly. Everyone at the office was very helpful when I had questions. Bob, the owner, also answered questions for me without hesitation. Your entire staff, Steve, Paul & his crew, Deena & Julie were great to work with. Thank you for a smooth installation!"
Mary "Due" Beausoleil
Toledo, OH
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"Answered all my questions and concerns - felt good about hiring your company. You went with my schedule."
Margaret Grabenhorst
Livonia, MI
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"Came here on time and the installation was great."
Larry Oleinich
Farmington Hills, MI
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"I initiated contact with FSM with a phone call to the 1-800 Number. An appointment was made, verified by e-mail, and confirmed with a phone call the day before the appointment. The inspector seemed very knowledgeable. He understood the problem, explained the process for repairing the damaged basement wall, prepared and explained all the paperwork (contracts, loan application, & drawings showing wall repairs). The work was scheduled promptly. The contract for the loan arrived on time, and the workers showed up as scheduled. The workers were prompt, courteous & very neat. All the work discussed during the meeting with the inspector was carried out. I was very happy with the work by your company. The work & workers lived up to the promise made by your company. I would definitely recommend FSM to anyone. All work was done as promised. Everyone who has seen the work has been very impressed."
Russell Shubitowski
Clinton Township, MI
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"Quick return, Ron was friendly, and informative. Ron was informative, shared all the options & answered all our questions. Easy and quick. Paul & his team were friendly and did a great job despite the rain. Nice work and they cleaned up afterwords."
Gilda and Kevin Wachowiak
Berkley, MI
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"Honest, upfront, no "hidden agendas", and was a pleasure doing business with FSM. Installers were professional, efficient, and courteous of my home needs. Great team of workers! Not out searching just for "a sale". Took time to talk about project, timely with project, and no clean up for me! If I ever need this system in my future home, FSM will be the ONLY company I contact. Thank you so much for your hard work to keep us Michiganders Dry!"
Terri Treleaven
Lansing, MI
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"Friendly, prompt, and informative. Great care taken to keep rest of house clean, covering stairs, vents, and basement stuff. Treated Great and not like a second hand used car sales person. Respectful."
Pam Walker
Davison, MI
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"We were very pleased with the whole process."
Di Basio
Livonia, MI
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"Bob was very helpful on the phone. Paul did an excellent job and explained everything as he did the repair."
Vicky Jones
Warren, MI
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"Answered all of my questions about your processes for fixing my basement problems. They know what they were doing & appropriately suggested what needed to be done. Scheduled the work when it was best for me. Workers were focused on the job being done and were as neat as possible & cleaned up the site well. Would definitely recommend FSM and have already done so!"
John Coyle
Tawas City, MI
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"Representative Jeff explained what had to be done in a clear and understanding manner. Called to have my date moved up for the installation, and you were able to do that and it was appreciated. Paul and his crew did a great job. Would recommend your company any time."
Ken Emery
Royal Oak, MI
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"The only company that not only kept their appointment, but moved it up sooner."
John Delong
Sterling Heights, MI
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"Very Professional, on time, met promised schedule, and good clean up."
R.DeMaria
Dearborn Heights, MI
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"I knew nothing of foundations in the beginning when I was shopping around for a foundation company. Your company was very honest and stuck with me during this confusing process. Steve's honesty and fair bid, got FSM my business. Very professional, quick, and clean. I was amazed, due to the size of the job. Yes I would refer this company! Very happy with the work, honesty, and professionalissm of your employees. Thanks again!"
John Mackowski
Huron Township, MI
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"Jeff Weaver, the project manager who did the initial estimate was very knowledgeable, courteous, and personable. Receptionists were both nice and efficient. So far it has worked well. The workers were efficient, and Bill who was managing the installation was thorough and took the time to answer all of my questions and make sure I was satisfied. Bill and Jeff Weaver both went the extra mile for me. Thank you."
Mary Newton
Troy, MI
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"Everybody that I spoke to was very nice and helpful. I guess thats why I chose your company to do the work. Keep up the good work. Thanks for everything."
Louise E. Gore
Highland Park, MI
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"As I experience another "gully washer" spring rain, I wanted to tell you how thankful I am that I no longer live in dread of rain or the spring thaws. I finally have a dry basement after years of struggle, thanks to you. I only wish my builders would have been informed enough to have suggested I do this when I built 6 years ago. Oh, how much anxiety that would have saved!"
Anonymous
April 27, 2009
"Very professional! Outstanding job, answered all my questions, and polite. The job itself was extremely well done and time efficient. Very professional and quality work."
Todd Hoffman
Dearborn, MI
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"They covered all the job details. Prompt, polite, and clean. Good job from start to finish."
Dave Haley
South Lyon, MI
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"Everyone we dealt with was nice and very professional. FSM is a company you can trust in times of elevated fraud. The owner is a great man and is very understanding in these tough economic times. Their price was lower than the competition! Thank you so much!"
Chris
Garden City, MI
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"Professional receptionists and follow-up call confirming appointment time. They were knowledgeable, professional, and helpful. No high pressure and a good competitive rate. They were good at accommodating to my schedule. They show up not only on time, but early. Got right to work and cleaned everything up well. In a time when the little details of customer service are so poor, FSM's work really shines. Excellent customer service on all levels from receptionist on phone, inspector, installers, and owner who even came by to inspect work."
Kristin Kuiken
Farmington, MI
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"Waterproofing excellent! Basement finishing good!"
Brian and Lindsay Coonan
Bay City, MI
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"Very knowledgeable about the product and diagnosed the basement accurately. Office called ahead, confirmed appointment, and job was done when scheduled. Job was neatly done."
Scott Tatrow
Royal Oak, MI
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"Great Job! All questions were answered thoroughly while they were working. Clean up after was Great!"
R. Cote
Warren, MI
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"All leaks plugged, great clean up, and short time for repairs. I rank the actual repair work as most important. Bill did an excellent job."
Jim Masiak
Rochester Hills, MI
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"Responsive to problem at hand. No hard sell on job to be performed. Provided excellent guidance & suggestions to correcting basement issue. Rep's worked to accommodate my schedule for repair work. Too early to obtain an excellent rating, but work performed appears to have solved problem. Took care of my problem from initial contact to finished work."
Bill Cobb
Fraser, MI
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"The contact was scheduled online. Steve Ray was awesome. Cement curing issues occurred but after second visit all concerns were fixed."
Anthony Rodgers
Grand Blanc, MI
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"Steve was great! He worked with us on the whole project and didn't force his ideas, he augmented our visions. Very well planned and ended up far ahead of schedule. Very good job across the board. Great work and especially great people."
Brian McCullough
Washington, MI
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"Deena & Vicki were very nice and accomodated to my schedule. Jeff Weaver was very nice and pleasure to talk to. Very up front and honest. Paul provided me with a detailed explanation of the repair. Nice people, very understanding, and highly competent. I would recommend this company to all of my friends, family, and colleagues."
Vincent E. Pernell, M.D.
Saline, MI
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"Five months later and absolutely no leaks!"
Shubilla
Farmington Hills, MI
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"FSM worked very hard to fit us in the schedule as quickly as possible."
Brunet
Commerce Twp, MI
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"Office staff was very pleasant and helpful in answering our questions. She went out of her way to make sure we got the information we wanted. Steve was really great. He assessed our problems, fully explained our best solutions, and willingly returned at our request to clarify our preparation needs. His approach seemed to have our needs first. Scheduling was reasonable and was made known right from the onset. There was no delay from given date. The crew appeared knowledgeable and went right to work. They were careful to cover all things in the basement, even the stairs. Nate ran everything smoothly and did a good job of keeping us informed.
Our experience with FSM was totally positive right from the initial contract to the final cleanup which they did. The unexpected appearance of the owner making sure the job was satisfactory really was a plus."
Robert and Cecelia Webb,
Allen Park
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"Jeff was knowledgable, patient and not pushy. I had to reschedule and FSM accomodated me. [The worked performed] was neat, clean, & the guys did not waste any time."
Mike F.,
Bloomfield
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"It was a pleasure to work with Jeff and Paul and the crew did a great job - taking time to answer any questions and address any concerns."
Phil Capmbell,
Howell
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"Quick, professional. I love the use of the web contact form."
Noricks,
Livonia
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"Steve Ray came across well during our meetings and phone conversations. The young man who did the work, (Nate) was very informative and helpful. Overall I was very pleased with everyone I came in contact with at the company. Professional organization."
Thomas Cook,
West Bloomfield
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"Dear Steve,
I wanted to express my sincere gratitude and congratulate you and your team on a job well done. The project of installing a complete interior drainage system throughout virtually our entire finished basement is quite a task. Your crew, Paul, Nate and Ryan, worked hard and were able to complete the entire job in the three days that you promised. They left the basement clean and completely free of construction debris. The guys took care to cover the carpet and entryways as they moved in and out of the house and also helped out with my dog as my wife was out of town and I was busy at work.
Paul, Nate, and Ryan went above and beyond excellent service levels as they went out of their way to replace missing baseboard from earlier work I had done in the basement. Also, I discovered that my door to our utility room worked again as prior to their arrival it wouldn't close. Lastly, and most impressive they secured my recently replaced mailbox with some of their extra cement during day 2 as they re-cemented the drainage ditch around the basement. I've never experienced a better construction crew and that's after having totally renovated our home three years ago.
For anyone with foundation problems or needs I will quickly recommend FSM. Your organization's professionalism and thorough communication during the project, quick response to a quote request and the scheduling and on time execution of the project (no one else's organization I spoke with included dry wall replacement which is such a huge convenience!), all for a competitive and fair price, make FSM a superior company.
Thank you again."
Best Regards,
Mark Landschulz,
Bloomfield Hills, MI
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"Informative, friendly, not high pressure, [and] very knowledgeable. I felt very comfortable dealing with them from [the] start. I did write Glenn Haege and tell him how pleased I was."
Rosemary Sweet
Brighton
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"[They] explained why and what needed to be done to correct the problem. [They] worked me in early due to the condition of water in [my] basement. Very nice young men - good workers - showed extra care for [my] home."
Norma Wohlers
South Lyon
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"Deena was very pleasant and helpful! Hard working all the guys and cleaned up very well. Thanks again for a very professional job."
Ron Gearing
Oak Park
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"Professional and courteous on the phone. Knowledegable, methodical, and took the time to answer my questions... very much a "no pressure" meeting. They disrupted the household as little as possible. The basement was "quarantined" off from the rest of the house, confining dust to the basement. Everything looks great."
Theron R Chaplin
Roseville
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"Honest. Top notch company from advertising to Installation!"
Andy Sleeman,
Livonia
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"Steve Ray was amazing! He went above and beyond for us!"
Laura Ball
Berkley
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"Knowledgeable, friendly, professional and willing. Very knowledgeable, desire to help identify the problem and get the job done. My Entire experience with FSM was excellent from start to finish. The follow up was great."
Dorine Hall
Canton
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CRAWLSPACE ENCAPSULATION TESTIMONIALS
"Deena and Vicki are very helpful and professional. Steve was my rep. on both my jobs and he gave me options and explained them clearly. Gave me time to get ready and I was called when somone cancelled to move my date up. I didn't change but it's nice to have options. These guys get it done and clean up. So far, excellent on all accounts. If [my friends] had this type of problem, FSM would be my first suggestion."
George Srabian
Flat Rock, MI
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"Josh was very personable and very professional. The install team worked clean, quickly, were extremely nice - far exceeded our expectations. Thank you!"
Ken Breen
Farmington Hills, MI
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"Ron was very friendly, upfront, and answered all of my questions. After I signed up I was able to get an install date immediately. Paul and his crew were very clean and efficient."
Walt Mazur
Plymouth, MI
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"All around FSM is excellent."
Gordon Rogerson
Farmington Hills, MI
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"The installers were very informative, very professional, and hard workers. They did an excellent job. They got started and never stopped until the job was done. I am very pleased with the outcome of this project."
Ken Hornacek
Columbiaville, MI
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"I was very pleased. They were on time and knew what they were doing."
Roger Vogel
Warren,MI
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"Outstanding install and service!"
Lorretta Zecemak
Bloomfield Twp, MI
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"Knowledgeable and punctual! They let me know everything they were doing."
Margaret Egan & Tom Morrison
Whitemore Lake, MI
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"Professional, knowledgeable, personable, and priced within anticipated expectations. I only wish the work could have started sooner; you have a busy business, which is good. Exceeded expectations for the issues presented with my crawlspace."
Elizabeth Bibik
Berkley, MI
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"Quick to respond (on a weekend) and courteous. I was offered a solution to an ongoing problem. They didn't try to sell me just the encapsulation product. My crawl space needed more than that. Job started on time and finished ahead of schedule, even during the busy spring season. Very straight forward and no drama. Paul & crew were fast, kept me informed throughout the process, and fixed all of the small incedental findings along the way. FSM offers both carpentry and waterproofing which combined, makes them unique and able to earn my business. After many proposals to fix my crawl were rejected, FSM has the best solution at the right price."
Ed Marchese
Rochester Hills, MI
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"Done in a timely manner, crew cleaned up after, and crew was very courteous!"
Randall & Katherine Johnson
Bear Lake, MI
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"Felt like a great relationship right from the start. A from office to crew. Reasonable time frames and very very friendly staff. Paul and crew "Saw and conquered". Hardest workers I have seen in a long time. Experenced, friendly, and helpful. Thank you to all for saving my foundation and my sanity."
Nathan Langlois
Rogers City, MI
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"Deena was wonderful and helpful in answering my questions. FSM knew right away that we had an issue and Steve called right away at the first cancellation. Very helpful! You went out of the way to ease my concerns. Best contractors I have ever delt with. Thank You!"
Don Holman and Steve & Pat Gabriaut
Van Buren Twp, MI
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"Very happy!"
Margaret Nottingham
Lincoln, MI
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"The crew never stopped for breaks, and cleaned everything up spotless. Great job from your dedicated employees and group leaders. It's hard to find such hardworkers.
Thank You all at F.S.M for such great work!"
John & Barb Olinski
Brighton
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"I wanted to just touch base with FSM and let you know how my "experience" with FSM went. The night that you & Steve came over to give me the presentation & estimate you said that I had your personal guarantee I would be happy when the job was done....and I AM!
Things in my crawl space look great and I couldn't compliment you enough on your employees and their work ethics. I know that Paul went above & beyond to make us happy. Also the 3 men who worked here all day were pleasant, agreeable & very neat. You have obviously done a great job in teaching them that the customer comes first. Again, I say thanks."
Kathy Woodland
Michigan
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"Everyone in your organization was a pleasure to work with and extremely helpful. You have a good group."
Janet Nawrocki
Northville
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"Very good follow up on scheduling appointment. They were very knowledgable and came very prepared. Everything went as planned. Done in a day with everything done as promised. Positive experience all the way around."
Chad & Christie Lamoreaux
Charlevoix
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"The salesman was upfront, professional, and did not try to over-sell me. They were very quick & thorough. Thank You!"
Jacinda Hirt
Lake Orion
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"The salesman closed the deal and resolved my apprehension. [It was] exactly scheduled as I requested in spite of some conflict. The crew was first rate and very responsive. [I] would recommend [Foundation Systems of Michigan] without hesitation."
Joel Nelson
Howell
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"Professional & Knowledgeable. Great cleanup, outstanding quality and service. Great from start to finish." James Kozey
Macomb Township
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"Friendly and knowledgeable. Paul and his crew worked hard. They were great. Great Experience."
David and Patricia Gauss
Rochester
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"Start to finish great customer service. Personable, answer all questions. Received call that my install date could be moved up, worked out great! Quality product and good explanation of process."
Rosemary Patrick
Roscommon
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"Very nice that the salesperson was not pushy and very patient. Very quick and convenient! "
Chris Kava
Royal Oak
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"Very neat, fast, and thorough. From what I thought was supposed to be a simple insulation fix, turned out to be the real solution to my problem. We already have noticed a huge difference in Air Quality. Job well done!"
Larry Vogt
Beverly Hills
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"I am very satisfied. The guys did a great job. Please thank them again for me. Thanks!"
Ralph Storey
Houghton Lake
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"The installation crew was courteous and hard working. The clean-up after the install was extraordinarily excellent."
Gery Gross
Howell
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"Steve and Jeff were pro's and gave us the answers we needed. Paul and his team were excellent! [Your team was] hard working, very professional. The finished product is exactly what I expected. Everyone that comes over is blown away about the crawlspace. Nice job guys."
Jeff Wahl, Mary Remillard
Garden City
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"Very professional and quick follow up. [The inspector] was great. He was committed to winning our business. The workers were great. They were pleasant and worked very hard. Very projessional, great team!"
Grosse Pointe Park
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"Very professional and good workmen. On time as scheduled and completely expeditiously. Very satisfactory."
Bob Alflen
Lake Leelanau
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"Outstanding quality & service. Highly recommended."
Boodt
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"The crew worked fast to alleviate the water emergency and made sure the work was done right. [They] worked with us and accomodated everything we asked to be done. [They] were great. Bob worked with us and our insurance. Even the contract plumbers were great."
Paul & Heather Boddy
Berkley
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"Very knowedgeable, answered all questions, [and] prompt appointments. They worked with me since I was purchasing a new home. It's beautiful and everyone was very pleasant and clear and prompt. Thank you!"
Colleen Johnson
Chesterfield
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"He knew a lot and was very informative. Answered all my questions. They came prepared [and] did my crawlspace all in one day. I was really impressed. I have been impressed with your company and your product. I'm looking forward to seeing the long term of your product.
Marsha Langford
Pinconning
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"Phone contact [was] very professional and pleasant. Steve was very knowledgeable and professional. Also, very pleasant and did not pressure me to make a decision unlike another company. The crew who did the work were great! They made sure I understood what needed [to be] done and how they were doing it. Another company tried to sell me piers to the amount of $10,000 which I didn't need and pressured me to the point of insulting! Your company found the problem and corrected it properly and honestly."
A. Lechleidner
Royal Oak
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